Terms & Conditions
These Terms and Conditions govern your use of the NAADN website and the purchase of any products or services offered. By accessing or using this website, you agree to be bound by these terms. Please read them carefully.
1. General Use
Age Requirement: By using this website, you confirm that you are at least 18 years old or are browsing under the supervision of a parent or legal guardian.
Informational Purposes: All content on the NAADN website is provided for informational purposes only and is subject to change without prior notice.
2. User Responsibilities
Prohibited Conduct: You agree not to misuse the website by knowingly introducing viruses, trojans, or any other malicious software.
System Integrity: You must not attempt to gain unauthorized access to our servers, databases, or any secure areas of the NAADN website.
3. Product & Service Descriptions
Accuracy: We make every effort to ensure that our product descriptions, images, pricing, and availability are accurate.
Disclaimer: We do not warrant that product descriptions or other content are entirely complete, current, or error-free.
4. Order Acceptance & Cancellation
Order Confirmation: Placing an order does not constitute a legally confirmed contract. NAADN reserves the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraud.
Modifications: Once placed, orders may not be canceled or modified unless explicitly stated in our Return Policy.
5. Pricing and Payment
Currency & Taxes: All prices are displayed in INR (or your local currency) and clearly indicate whether they are inclusive or exclusive of taxes.
Payment Gateways: Payments must be made through our secure, approved payment gateways. NAADN is not liable for errors or delays caused by third-party payment processors.
6. Intellectual Property
Ownership: All text, graphics, logos, images, and other materials on this website are the intellectual property of NAADN (or respective owners) and are protected by copyright and trademark laws.
Restrictions: Unauthorized use, reproduction, or duplication of any materials is strictly prohibited.
7. Limitation of Liability
Damages: NAADN is not responsible for any indirect or consequential damages arising from the use of, or inability to use, our website or products.
Liability Cap: Our total liability is strictly limited to the purchase value of the product in question, where applicable.
8. Modifications to Terms
NAADN reserves the right to revise these terms at any time without prior notice. Your continued use of the website following any changes implies your acceptance of the updated terms.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of India.
(Entity/Representative: AZEEZUR RAHMAN SHARIEFF)
Privacy Policy
At NAADN, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website. By using the NAADN site, you agree to the practices described below.
1. Information We Collect
To provide you with the best experience, we may collect the following:
Personal Information: Name, phone number, email address, and billing/shipping addresses.
Payment Information: Data used to process orders securely via third-party payment gateways (we do not store your full credit card details).
Technical Information: Your IP address, browser type, device information, and usage data collected via cookies or similar tracking technologies.
2. How We Use Your Information
We use your data to:
Process, fulfill, and deliver your orders.
Send transactional updates, such as order confirmations and shipping alerts.
Respond to your customer service inquiries.
Improve our website functionality, services, and overall user experience.
Send marketing communications (only if we have your explicit consent).
3. Data Sharing
No Selling: We will never sell, rent, or trade your personal data.
Service Providers: We may share necessary details with trusted third parties (e.g., payment gateways, delivery partners, IT providers) solely to fulfill your order or maintain our website.
Legal Compliance: Personal information may be disclosed if strictly required by law or legal proceedings.
4. Data Security
We implement reasonable, industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and you acknowledge this inherent risk when using our site.
5. Cookies and Tracking Technologies
NAADN uses cookies to personalize your browsing experience, analyze site traffic, and provide relevant advertisements. You can manage or disable cookies via your browser settings, though doing so may limit certain site functionalities.
6. Third-Party Links
Our website may contain links to external third-party sites. NAADN is not responsible for the privacy practices, policies, or content of those external websites.
7. Your Rights
Access & Correction: You have the right to request access to or correction of your personal data stored with us.
Opt-Out: You may opt out of our marketing communications at any time.
8. Changes to This Policy
This Privacy Policy may be updated periodically. Your continued use of the NAADN website after any changes indicates your acceptance of the revised policy.
Shipping Policy
Processing & Delivery Time
Standard Timeline: All orders are processed and delivered within 2-3 business days.
Operating Hours: Please note that orders are not shipped or delivered on weekends or public holidays.
High Volume Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. We ask that you allow additional days in transit for delivery during these times.
Communication: If there is a significant delay in the shipment of your NAADN order, our team will contact you directly via email.
Return & Refund Policy
Returns
Return Window: We offer a 5-day return policy. You have exactly 5 days from the date you receive your item to request a return.
Inspection & Approval: Once your returned product is received at our facility, our team will inspect it. We will process and approve (or reject) your return within 2 days of receipt.
Refunds
Notification: We will notify you via email once we have received and inspected your return, letting you know whether your refund has been approved.
Processing Time: If approved, your refund will be automatically processed and credited back to your original payment method within 10 business days.
Customer care
Email: support@naadn.in
Phone : +91 88677 54633